Neu · Team-Workspaces · CRM, Portale & Automation

Ihr CRM professionell
einrichten.

Vertrieb, Kundenportale, Mitarbeiter und Automatisierung in einem klaren System. So wirkt Ihre Software wie aus einem Guss.

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Neue Leads heute 128

Aktive Kundenportale 284

Team-Mitglieder online 17

Aktive Workflows 64

Module

20+

Channels

982

Routes

Languages

Platform Overview

Everything your team needs. In one system.

15 module groups, clearly structured by function. No hidden add-ons, no plug-in purchases.

🧭

CRM & Sales

Pipeline, Forecast, Goals, OKRs, Win/Loss, Partner Management, Customer Success, Contracts.

19+ FeaturesKanbanQuoten

🤖

Intelligence & AI

Lead scoring, anomalies, customer behavior, sales assistant — AI with 4 providers.

OpenAIAnthropicMistralGeminiLocal (Ollama)

💬

Communication data

20+ channels: WhatsApp, SMS, Telegram, LinkedIn, XING, Apple, live chat, voicemail, IVR.

20 KanäleBookingVideo-Meet

📣

Marketing

Campaigns, segments, newsletters, forms, loyalty program with tiers & rewards.

LoyaltyNewsletterForms

🛒

E-Commerce

Orders, shipping, tracking, returns workflow (RMA), POS-capable, B2B portal.

RMATrackingMulti-Source

📊

Reports & Analytics

Sales, Marketing, Communication, Finance + Custom Report Builder + Personal Dashboards.

Custom BuilderKPIsLive

⚡

Automation

Visual designer, versioned workflows, dead-letter queue, test runs & industry templates.

No-CodeTrigger → Action

💶

View PDF

Invoices, payments, bank statements (CAMT), reminders, expenses, subscriptions/MRR tracking.

MRRCAMTSEPA

🗂

Operations & Service

Projects, tasks, warehouse, multi-site/branches, tickets with SLA, knowledge base.

Multi-SiteSLA

👔

HR / Personnel

Employees, duty roster, vacation, sick leave notifications, overtime, training with certification.

TrainingDuty roster

🎯

Customer Success

Health score, churn risk, auto rating, account reviews, expansion score.

Auto-ScoreChurn-Prediction

📈

Personal Dashboards

Custom dashboard for users with 13 widget types, KPIs, charts, and lists — live data.

Drag & Drop13 Widgets

🤖

Autonomous AI Agents

Autonomous AI employees with 16 tools, schedule/event triggers, and an audit trail. Sales hunter, inbox triage, churn watchdog — out of the box.

16 ToolsTool-CallingCron + Event

🎓

Academy & Onboarding

Custom learning platform for employees — courses, lessons, mandatory training, quizzes, and automatic PDF certificates.

PflichtkursePDF-ZertifikatTracking

🛡

Administration & Compliance

Users, Teams, Roles, GDPR, Audit Logs, Webhooks, Custom Fields, API Docs, Marketplace.

DSGVObasicAudit

All tools

69 features in one platform.

Everything integrated natively — no plug-ins, no add-ons, no hidden premium plans. Switch between sections.

20+ communication channels. Out of the box.

More channels than any other CRM platform — all natively integrated.

📥

Inbox

native

📧

SMTP+OAuth

📊

Email Tracking

native

📞

Calls

PBX

💬

Team Chat

WebSocket

💬

Cloud API

🔵

Facebook

All sales tools in one platform.

From lead to won deal — no gaps, no add-ons.

🏢

Companies & Contacts

CRM

🚀

Leads

AI Score

📈

Opportunities

Pipeline

🔀

Kanban board

Drag & Drop

📊

Forecast

Quarter

🏆

Win/Loss

Analyse

🎯

Goals & Quoten

Live

📈

OKRs

Q1–Q4

🤝

Partner Portal

Affiliate

🎯

Customer Success

Health-Score

📝

Offers

Signature

📃

Contracts

SLA

📦

Products

Catalog

📑

Documents

Versions

🗂

Activities

Timeline

📅

Calendar

iCal

Finance, e-commerce, marketing — everything’s included.

Invoices, bank statements, MRR, webshop, campaigns, loyalty.

🧾

Invoices

GoBD

💳

Payments

SEPA

🏦

Bank statements

CAMT.053

⏰

Reminders

Auto

🧾

Expenses

Workflow

📈

MRR / ARR

Subs

🛒

Webshop

Multi-Source

🏪

POS-Kasse

Touch-UI

↩

Retouren (RMA)

Workflow

🤝

B2B-Portal

1-Click

📢

Campaigns

Marketing

🎯

Segment

Targeting

📝

Forms

Lead-Gen

✉️

Newsletter

Auto

🏆

Loyalty

Tiers

📦

Storage

Stock

HR, service, compliance — everything included.

Employees, tickets, multi-site, training with certificates, GDPR, audit.

👔

Employee

📅

Duty roster

Schicht

🌴

Vacation requests

Approval

🤒

Sick notes

Tracking

⏰

Overtime

Saldo

🎓

Training

PDF-Cert

🌍

Multi-Site

Branches

🗂

Projects

Gantt

📝

New task

Kanban

🎧

Tickets

SLA

📚

Knowledge Base

Wiki

👥

User

basic

🔐

Role permissions

Granular

🛡

DSGVO

Compliance

📝

Audit Logs

Forensik

🔗

Webhooks

Events

AI-powered · 7 providers · GDPR-ready

AI that does your work understands.

Choose your AI provider — from OpenAI and Anthropic Claude to local models for maximum privacy. Everything in one platform, all without vendor lock-in.

🟢OpenAI 🟠Anthropic NEU ⚡Groq FREE 🔷Google Gemini FREE 🇪🇺Mistral AI 🌐OpenRouter 🔒Local (Ollama)

📈

Lead ScoringAI evaluates each lead based on conversion probability

🚨

Anomaly DetectionSignificant changes in KPIs are automatically reported

🤖

Sales AssistantSuggests next steps for each deal — per opportunity

💬

Auto-repliesGenerates email & WhatsApp replies in your tone

🎯

Customer Health ScoreAuto-rating based on activity, tickets, and subscription status

📊

Weekly InsightsWeekly AI Report: what happened, what to do

👁

Customer BehaviorBehavior patterns per customer — engagement, risk, opportunities

📝

Workflow AI NodesIntegrate any AI steps into your workflows — no code

Which leads should I work on first today?

I have identified 3 leads with a high likelihood of conversion:

1. Müller GmbH — Score 92 (Web-Aktivität verdoppelt)
2. Schmidt AG — Score 88 (3× Pricing-Page-Visit)
3. TechCo — Score 85 (Demo-Request offen)

Create a priority list for my team

Write a welcome email to Müller GmbH — schedule a demo

Here’s a suggestion — matching your tone of voice:

Betreff: Kurze Demo nächste Woche?

Hallo Frau Müller,

Ich habe Ihr Interesse an unserer Plattform bemerkt. Gerne zeige ich Ihnen in 20 Minuten, wie wir 38 % mehr Pipeline-Transparenz schaffen.

📅 Vorschlag: Di 10:00 oder Mi 14:00?

✓ Send + insert appointment link

🚨 Anomaly detected

Pipeline-Wert ist in den letzten 7 Tagen um -32 % gesunken (Z-Score: -2.8).

Ursache: 4 Deals in Stage „Verhandlung" über 30 Tage alt — typisches Stagnations-Muster.

What do you suggest?

1. Re-Engagement-Workflow für stagnierende Deals starten
2. Sales-Manager auf Müller-Deal (€48k) ansprechen
3. Forecast-Update für CFO triggern

Which customers are at risk of churning?

3 accounts with critical health score:

🔴 Schmidt AG — Score 28 (Churn-Risiko 72 %)
· Letzter Login vor 47 Tagen
· 3 offene Tickets über SLA
· MRR €890

🟡 TechCo — Score 45 (Churn-Risiko 41 %)
· Subscription past_due seit 8 Tagen

Trigger save workflow for Schmidt AG

AI provider

AI Features

~50ms

Lead scoring latency

100%

On-premises possible

No-Code Automation

Trigger → AI → Action. In seconds.

Visual workflow designer with 8 node types, versioning, and a dead-letter queue for failed runs.

🚀

New lead

→

🤖

AI Score

→

⏱

Wait 1 hour

→

📧

Send email

→

💬

Live Preview

Everything at a glance.

Dashboard, pipeline, invoices, AI assistant, and team chat — in a modern interface.

crm.ouhud.com/dashboard

Revenue (month)

€48.750

↑ 12% vs. previous month

Open deals

Pipeline value: €127,300

Tasks today

3 overdue

Pipeline

Lead Qualified Quote Negotiation Won

🤖 AI assistant

"3 leads with a high probability of conversion discovered."

What sets us apart

What others offer only as a plug-in or at an extra charge — included with us.

Function	Ouhud CRM	Standard CRMs
20+ communication channels natively	✓	Plug-in / Add-on
OKR management integrated	✓	✗
Loyalty / Loyalty Program	✓	Add-on
Customer Success / Health Score	✓	Premium plan
E-Commerce + Returns Workflow	✓	Plug-in
Booking / Appointment link	✓	Plug-in
Multi-site / Branch management	✓	✗
Workflow Versions + Dead-Letter Queue	✓	Premium plan
Bank statements (CAMT)	✓	✗
Training / Onboarding Modules	✓	✗
Partner portal with its own login	✓	Add-on
Personal Dashboard Builder	✓	Premium plan
AI Assistant (4 providers)	✓	1 Provider
Desktop app (Windows / macOS / Linux)	✓	✗
Entry price	€34.99	€75 – €150+

Security & Compliance

Enterprise-grade security. By default.

🛡

GDPR-compliantInformation, deletion, audit

🔐

Multi-Tenant SaaSComplete data separation

📝

Audit LogsEvery change traceable

🔑

Passkeys + 2FAState-of-the-art authentication

🔒

basicRoles & rights fine-grained

🌍

12 languagesGerman, EN, FR, IT, ES, …

🔌

API-First982 routes documented

⚡

WebhooksEvent-driven architecture

Plan

One platform. Three plans. No hidden add-on purchases.

All features included. You only choose the number of users.

Basic

Ideal for small teams

€34.99 / Month

5 users
All 15 modules
20+ communication channels
Basic automation
Try free for 30 days

Start

Pro

For growing companies

€64.99 / Month

15 users
Everything from Basic
AI Assistant (4 providers)
Advanced workflows
E-Commerce + RMA
Customer Success
Try free for 90 days

Start per start

Professional

Agencies & large teams

€99.99 / Month

Unlimited users
Everything from Pro
Premium Support
Multi-Site / Franchise
Partner Portal
Custom Integrations
Try free for 180 days

Professional

No credit card during the trial period. Cancel anytime.

Ready for a CRM that really works?

Start for free in 30 seconds — or talk to our team about your processes.

🚀 Start for free now Request a demo

Ihr CRM professionell einrichten.

Everything your team needs. In one system.

CRM & Sales

Intelligence & AI

Communication data

Marketing

E-Commerce

Reports & Analytics

Automation

View PDF

Operations & Service

HR / Personnel

Customer Success

Personal Dashboards

Autonomous AI Agents

Academy & Onboarding

Administration & Compliance

69 features in one platform.

20+ communication channels. Out of the box.

All sales tools in one platform.

Finance, e-commerce, marketing — everything’s included.

HR, service, compliance — everything included.

AI that does your work understands.

Trigger → AI → Action. In seconds.

Everything at a glance.

Pipeline

🤖 AI assistant

What others offer only as a plug-in or at an extra charge — included with us.

Enterprise-grade security. By default.

One platform. Three plans. No hidden add-on purchases.

Basic

Pro

Professional

Ready for a CRM that really works?

Ihr CRM professionell
einrichten.