Industry expertise for E-Commerce from day one
Lead scoring and conversion-oriented pipelines
E-Commerce CRM
The CRM for E-Commerce
Online shops, D2C brands, online marketplaces. Centrally manage shop customers, products, segments, campaigns, newsletters, and cart follow-ups. Ouhud CRM provides tailored modules, fields, pipelines and templates for E-Commerce rather than a generic system.
E-Commerce workspace
GDPR-compliant
20+ channels
AI & automation
What Ouhud CRM prepares for E-Commerce
Tailored modules, fields & pipelines
Automated follow-ups and reactivation
More deals, less administration
Campaign management with segments and newsletters
How to set up your industry workspace
1
Choose industry
2
Enable modules & fields
3
Customize pipeline & templates
4
Save workspace and get started
Frequently Asked Questions
Is Ouhud CRM suitable for E-Commerce?
Yes. E-Commerce has a preconfigured workspace with suitable modules, fields, pipelines and templates that you can customize further.
Which features are included for E-Commerce?
Customer records, leads, pipelines, quotes, invoices, over 20 communication channels, an AI assistant and workflow automation, which can be combined to suit your configuration.
Are the data GDPR-compliant?
Yes. GDPR tools, audit logs, role-based access control and tenant isolation are built in. An EU-hosted AI service or a local model keeps data in the EU.
More industry CRMs
Ready for a E-Commerce CRM?
Start with an industry-ready workspace and expand features, automations and fields step by step.